Service and support teamWe know you are under constant pressure to drive productivity and minimize downtime. Whether you need technical support, on-site engineering help, or worker training, we have you covered. Koops has a dedicated service and support team to help you with all of your ongoing needs. Our goal and desire are to help you keep your capital investment running at peak performance.

What makes Koops Service and Support Team Great?

On-site Engineering: If you need engineering support at your facility, a member from our service team can provide this, whether that help is just for support or a program upgrade.

Technical support: No need to stress if a machine is not working properly. Our skilled technicians can troubleshoot and help walk you through any issues that may occur.

Spare Parts: Rather than shopping for spare parts from multiple vendors, Koops can be a one-stop shop for all of your spare parts needs. This includes both purchased and all machined parts. With our competitive pricing, you can replenish your inventory quickly.

Equipment Upgrades: If the time has come to upgrade your existing equipment, we can design, manufacture and install all upgrades and modifications.  Our affordable upgrades will keep your equipment running smoothly.

Reliability Contract: An annual contract can be set up for routine maintenance and any repairs that are needed. These contracts can help make sure your equipment does not unexpectedly break down. Maintenance is performed while the equipment is still working, to lessen the likelihood of it failing. A reliability contract is more cost effective than having to repair or replace a machine that has broken.

Let us help

We know you cannot afford breakdowns or delays. We can service and support equipment that we did not initially implement.  If you need qualified resources to service your existing equipment, fix an existing issue, or you wish to make modifications, Koops Service Department is the team to call.